dc1111 Terms and Conditions

1. Introduction and Acceptance

Welcome to the dc1111 platform. These terms and conditions ("Terms") form a legally binding agreement between dc1111 ("we", "us", "the platform") and each registered member who uses our services ("you", "user").

By accessing the dc1111 website, mobile version or any related service, creating an account, or participating in any game or betting activity, you acknowledge that you have read, understood and agreed to these Terms in full.

dc1111 is committed to providing a safe and reliable online gaming environment for players in Bangladesh. These Terms have been drawn up in line with SSL encryption technology and fair play principles.

2. Eligibility and Age Requirement

To open an account and use dc1111 services, you must meet the following conditions:

• You must be at least 21 years old. This platform is only for individuals aged 21 and above.
• You must be a person with full legal capacity under the laws of Bangladesh.
• You may only hold one active account in your name.
• You must act on your own behalf — operating an account on behalf of others or under the direction of a third party is prohibited.
• You must not have been previously banned or removed from dc1111 or any of its affiliated platforms.

dc1111 may request identity documents or other verification at any time for age verification purposes. We reserve the right to suspend an account if accurate information is not provided.

3. Account Registration and Management

When registering with dc1111 you must provide accurate, complete and up-to-date information. Providing false or misleading information may result in immediate account closure and forfeiture of all deposited funds.

You are responsible for keeping your account secure. In particular:

• Never share your login credentials (username and password) with anyone else.
• Use a strong password and change it regularly.
• If you notice any unauthorised activity on your account, notify our support team immediately.
• Avoid logging in on public devices or unsecured networks.

Opening more than one account in a single person's name is strictly prohibited. dc1111 can detect such activity and reserves the right to close all associated accounts and withdraw any bonus benefits.

4. Deposit and Withdrawal Policy

dc1111 offers fast and secure transactions through Bangladesh's major mobile banking and banking services.

Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.

Deposit limits:

• Minimum deposit: ৳500 (per method).

Withdrawal terms:

• Minimum withdrawal: ৳800.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Account KYC verification must be completed before submitting a withdrawal request.
• It is recommended that the deposit method and withdrawal method be the same.
• Winnings derived from bonuses must meet the applicable wagering requirements before withdrawal.

dc1111 complies with anti-money laundering policies. If any transaction appears suspicious, we may request additional verification or place the transaction on hold.

5. Bonuses and Promotions

dc1111 offers a range of bonuses and promotional offers for new and existing members. All bonuses are subject to the following general terms:

Welcome bonus:

• 100% bonus on the first deposit, up to a maximum of ৳8,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000. Or deposit ৳18,000 and receive ৳8,000 bonus — total balance ৳26,000.
• Wagering requirement: 25x (you must wager 25 times the bonus amount).

VIP Cashback Program:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.5% cashback per week.
• Gold: up to 0.7% cashback per week.
• Platinum: up to 1.0% cashback per week.
• Diamond: up to 1.2% cashback per week.

General bonus terms:

• Each bonus offer has its own validity period — if not used within the specified time, the bonus will expire.
• Only one welcome bonus may be claimed per household or device.
• If bonus abuse is found, dc1111 reserves the right to withdraw the bonus and any associated winnings.
• dc1111 reserves the right to modify, suspend or cancel any bonus offer at any time.

6. Game and Betting Rules

dc1111 offers cricket betting, slot games, live casino, fishing games and various other game types. Each game category has its own rules, which can be found in the game lobby or in the relevant game provider's description.

All game outcomes are independent and determined through electronic Random Number Generator (RNG) technology, which ensures fair play.

• Bets may be voided due to technical errors or connection issues — in such cases the bet amount will be refunded.
• The rules set by a game provider do not take precedence over dc1111's rules — both apply.
• Each event in sports betting has specific rules. dc1111's decision on bets relating to cancelled or suspended matches is final.
• Winnings obtained from any software error or bug will not be recognised.

dc1111 does not tolerate any form of fraud or misconduct in gaming activities. If such activity is detected, the account will be closed immediately.

7. User Code of Conduct

The following activities are strictly prohibited while using the dc1111 platform:

• Participating in any fraudulent, illegal or unethical activity.
• Playing games or placing bets using automated software, bots or scripts.
• Organised or coordinated bonus abuse ("bonus hunting").
• Attempting to breach or probe the platform's security systems.
• Attempting to access another user's account or steal their information.
• Using the platform for money laundering or financing of terrorist activities.
• Harassing, threatening or behaving offensively toward dc1111 staff.

In the event of any breach of the above rules, dc1111 may close the account without notice, forfeit the balance and take legal action if necessary.

8. Security and Privacy

dc1111 uses industry-standard SSL encryption technology to protect your personal information and financial data. Our security systems are updated regularly.

The collection, storage and use of your information is governed by our privacy policy. Your personal information is never sold to third parties.

• Identity and address verification may be carried out as part of the KYC (Know Your Customer) process.
• Information may be shared in response to lawful requests from financial institutions or regulatory authorities.
• For full details about your personal information, please read our Privacy Policy.

9. Account Suspension and Closure

dc1111 reserves the right to temporarily suspend or permanently close an account in the following situations:

• Breach of any provision of these Terms.
• Detection of fraud or unusual activity on the account.
• Failure to complete KYC verification or provision of false information.
• Operating more than one account in a single person's name.
• Financial disputes or chargeback claims.

If you wish to close your account yourself, please contact our support team. Before the account is closed, you will be given the opportunity to withdraw any available balance (where applicable and subject to wagering requirements being met).

10. Responsible Gaming Policy

dc1111 believes that gaming is for entertainment, not as a guaranteed way to earn money. We are committed to building a responsible gaming culture.

• Avoid placing bets beyond your means.
• If you notice signs of problematic gaming behaviour, set limits on your own or with our assistance.
• Contact our support team to set deposit limits, session limits or self-exclusion.
• Avoid playing while under the influence of alcohol or medication.

To learn more about responsible gaming, please visit our Responsible Gaming page.

11. Limitation of Liability

dc1111 accepts no liability in the following cases:

• Loss in any game or bet caused by your internet connection dropping.
• Loss caused by faults in third-party software or hardware.
• Unforeseen circumstances beyond our control (force majeure) such as natural disasters or government directives.
• Disruption or failure in the operations of third-party service providers.
• Any loss arising from your own negligence or failure to comply with the Terms.

dc1111 reserves the right to correct any reward or winnings amount erroneously paid due to a technical error. In any dispute, dc1111's decision will be considered final.

12. Policy on Changes to Terms

dc1111 reserves the right to change, modify, or update these terms and conditions at any time. In the case of significant changes:

• The date of the change will be updated in the "Last Revised" date at the top of this page.
• For important changes, a notification may be sent to the registered email or through the site.
• If you continue using the platform after the changes, you will be considered to have agreed to the new terms and conditions.

We therefore encourage you to visit this page regularly. If you have any questions about the terms and conditions, please contact our support team.

13. Contact

If you have any questions, feedback, or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 live chat support in Bengali is available.
• Email: [email protected]
• Service Hours: 24 hours, 7 days a week (BST, UTC+6).

Our support team is always ready to resolve any issue you may have. For more information, you can also visit our FAQ page.